Update: DocuWare Transition to Amazon Web Services

The following communication is sent on behalf of University Information Technology Services (UITS) regarding the upcoming DocuWare transition that will take place starting at 5:00 p.m. on Friday, February 3, 2023, through Sunday, February 5, 2023.


Dear Colleagues,

A new transition date is planned to migrate DocuWare to Amazon Web Services starting at 5:00 p.m. on Friday, February 3, 2023, through Sunday, February 5, 2023. Users may experience degraded performance in UAccess Financials during this transition, including:

  • UAccess Financials users will be unable to view invoices in the Images tab of Payment Requests to approve invoices or conduct research.
  • The Images tab in UAccess Financials will be unavailable during the transition for Disbursement Vouchers and PCard Transactions completed prior to March of 2020.

This transition does not affect the Notes and Attachment tab within UAccess Financials as those documents are not impacted.

We apologize for any inconvenience this may cause.

For technical questions regarding this transition, please contact the 24/7 Support Center or call 520-626-8324.

Sincerely,
DocuWare Transition Team
The University of Arizona