Per the Arizona Auditor General’s recommendation, the Bursar’s Office conducted their annual write-off of certain outstanding student balances prior to the end of the fiscal year. These balances were at least three years or older, the student was no longer registered, the charges were less than $100, and the accounts were requested to be written off or determined to be non-collectible.
The report containing all write-offs for this fiscal year is available in UAccess Analytics under Student > Financial Accounting > Write-offs.
These debts are still owed by the student. However, the Bursar’s Office is no longer actively attempting to collect the debt. A Bursar Write-off service indicator has been placed on the students’ account in UAccess and will prevent them from receiving services such as transcripts, degrees, and the ability to register for classes until the debt is paid in full.
Any amount collected from the student will be applied to the original account indicated on the charges that were written off.
The department that placed the charges on the student’s account is still responsible for providing any necessary documentation for the charges that were written off if the student questions the validity of the debt. Please keep this in mind before you destroy records. If a student requests proof of their charges, and the department cannot provide documentation to support the debt, the hold will be released, and the debt will not be collected.
For questions, please contact FNSV-BursarAR@arizona.edu.